General Conditions

General Conditions
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Privacy Policy

Introduction

Welcome to Home Healers (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose and protect personal information when you access or use our mobile application and related services.

Information We Collect

A. Information You Provide Directly:

  • Name, contact details (phone, email)
  • Appointment and treatment details
  • Any additional information you provide during registration, forms, or communications.

B. Information Collected Automatically:

  • App usage data (features used, session info)
  • Device information (OS, device type)
  • Location data (if permission granted).

Why We Collect Your Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Manage your appointments and treatment history
  • Communicate important updates or notifications
  • Comply with our legal and regulatory obligations. 

How We Use Data

We use your personal information to operate and enhance the app and may share it with service providers assisting us. We do not sell your personal information to third parties.

Third-Party Sharing

We may share data with:

  • Service providers (e.g., hosting, analytics)
  • Legal or regulatory authorities as required
  • Other parties with your consent. 

Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, loss, or alteration. However, no system can guarantee complete security.

Your Rights

Depending on local law, you may have rights to:

  • Access your personal data
  • Correct or delete incorrect data
  • Withdraw your consent for specific processing activities
  • Object to certain data usage. 

Policy Updates

We may revise this Policy periodically. Updates will be effective once posted with a new effective date.

Contact Us

For privacy questions or requests:

📧 Email: [email protected]

📞 Phone: +966118289771

📍 Address: Prince Abdulaziz bin Musaad bin Jalawi Street, Riyadh, KSA